Top BPO Award Winner from
Last Straight 4 Years
experiences for our clients
Fully integrate a campaign
to produce the highest possible
return on your investment
across solutions, industries and domains.
we speak your customer language
Supporting in 22+ Languages
customer speaks using any channel.
Omni channel CX, and
intelligent automation solution
effectively scaling operations as they expand in size and scope.
Upstream BPO leads the industry. with multilingual and omnichannel support and customer experience (CX), back-office, digital transformation, and intelligent automation solutions.
Our BPO experts have over 25 years of experience in delivering value and better business outcomes to help your business.
Deep experience and proven results
Since its inception, Upstream BPO Customer Services have consistently maintained client retention rate, delivering value for our clients and demonstrating our commitment to delivering exceptional outcomes. As a strategic partner and trusted advisor, we’ve retained a majority of our clients for over 5 years.
Deep experience and proven results
Since its inception, Upstream BPO Customer Services have consistently maintained client retention rate, delivering value for our clients and demonstrating our commitment to delivering exceptional outcomes. As a strategic partner and trusted advisor, we’ve retained a majority of our clients for over 5 years.
Deep Knowledge of Multiple Industries
Extend Your Sales Team, reach anywhere in the world
Reinventing CX with Intelligent Operations, Reduce Cost by 70%
Optimize customer experience by using Upstream BPO CX Technology, Increase customer satisfaction, We help companies reduce costs by 70% by using the right channels. Our technology experts designed the best Multi-channel experiences like Calls, Live chat, WhatsApp, Social care, emails, and many others to help scale faster at very less cost.
Extend Your Sales Team, reach anywhere in the world
Delivering results with Bespoke Inside Sales Strategy
A targeted, results-driven Inside sales campaign – incorporating Sales, market research, lead qualification, and database cleansing – is a swift and cost-effective way to get your corporate voice heard by key decision-makers with one fundamental goal in mind – to drive up sales of your products and services
We speak your customer language
We speak 27 Languages, scale faster, and reach any major region of the world. It was never so easy, whether it’s customer service, Inside sales B2B Lead generation or appointment settings Upstream BPO’s professional multi-lingual team can help to grow the business.
We speak your customer language
We speak 27 Languages, scale faster, and reach any major region of the world. It was never so easy, whether it’s customer service, Inside sales B2B Lead generation or appointment settings Upstream BPO’s professional multi-lingual team can help to grow the business.
GROW FASTER WITH GREATER COST REDUCTION
RAPID SCALABILITY
Take talent acquisition to the next level, with proven business and market intelligence strategy, Upstream BPO houses Award winning talent acquisition team ensure the best talent for your campaign.
REACH ANYWHERE
Multiple delivery centres around the world enable
4+ million customer interactions per day
Our experts reach clients worldwide, and having numerous centers in various countries is a significant component of doing this. With such facilities, a business can expeditiously process orders and ship them while we focus on client questions and issues that are dealt with promptly and effectively.
JOIN US
Build the future of outsourcing with multiple Award winning BPO
As an employer, Upstream BPO applies a policy of equal opportunities. We build our teams based on the assessment of candidates competences and their professional achievements
Why Choose Us
Customized solutions
We understand that every business is unique, and therefore, we offer customized solutions tailored to meet the specific needs of our clients
Cost-effective
We offer our services at a reasonable cost, ensuring that clients receive maximum value for their investment.
Customer-centric approach
Our team is dedicated to providing exceptional customer service to our clients.
Data security
We understand the importance of data security and have implemented robust security measures to ensure that our clients' data is secure.
Case Studies
