Fast Moving Consumer Goods
With quickly moving consumer items, we establish connections and pinpoint possibilities for development.

Committed!
Unlocking Opportunities for Development with Seamless Connections
At Upstream, we excel in establishing connections and identifying growth possibilities. Our extensive experience spans across various industries, and we've partnered with some of the largest FMCG organizations globally. We deeply understand the intricate challenges this industry can pose, from managing end-user queries, complaints, and processes to collaborating with resellers, distributors, and supply chain partners.
Upstream is uniquely positioned to enhance your customer experience, reduce your cost-to-serve, accelerate time to market, and expedite revenue generation. We specialize in simplifying complex, multi-point processes and offer cutting-edge process-enhancing technologies, backed by high-quality resources and comprehensive services.
Proven Expertise, Outstanding Results
Deep experience and proven results
Empowering Your Business for Rapid Growth
Discover how we can fuel your company’s growth and rapidly turn your products into revenue drivers. We’re committed to enhancing the user and customer experience while efficiently supporting your business expansion.


Technology Tailored to Your Operations
At Upstream BPO, we believe in delighting your customers and empowering your associates with top-notch contact center technology and software solutions. Our connective technologies are custom-designed and implemented to elevate both customer and associate experiences.
PREMIUM CUSTOMER SERVICES
Optimizing Growth and Reducing Costs
Through our expertise in simplifying processes and offering advanced technology solutions, we are poised to boost customer experience, reduce costs, hasten your time to market, and kickstart your revenue generation. Join forces with us to overcome the challenges and achieve lasting success.

PREMIUM CUSTOMER SERVICES
Guidance and Support in Complex Situations
Furthermore, our Audit, Risk, and Compliance team is here to provide you with the most up-to-date and compliant guidance. We navigate through often challenging circumstances, ensuring a smooth experience for both your organization and your end customers.
PREMIUM CUSTOMER SERVICES
Overcoming Challenges
Additionally, by collaborating with our Audit, Risk, and Compliance team, we can provide you with the most current and compliant guidance and help through circumstances that are frequently trying and challenging for both you and your end customers.
