TELE SALES & MARKETING

Extend Your Sales Team

We ensures that we can fully integrate a campaign with your sales cycle in order to produce the
highest possible return on your investment

Reach any part of the world

Award Winning Telesales & Marketing company

As an extension of your in-house sales and telemarketing team in Malaysia, we make sure our agents have an in-depth knowledge of your products and services. This ensures that we can fully integrate a campaign with your sales cycle in order to produce the highest possible return on your investment

As an extension of your in-house sales and telemarketing team in Malaysia, we make sure our agents have an in-depth knowledge of your products and services. This ensures that we can fully integrate a campaign with your sales cycle in order to produce the highest possible return on your investment.

We Deliver Results

A targeted, results-driven telemarketing campaign – incorporating telesales, market research, lead generation and database cleansing – is a swift and cost-effective way to get your corporate voice heard by key decision makers with one fundamental goal in mind – to drive up sales of your products and services.

To ensure maximum effectiveness, Upstream BPO will work closely with you to identify your Unique Selling Points (USP) and then tailor each individual campaign so that we can maximise the potential of each sales call.

Bespoke solution

Bespoke Telemarketing Solutions

Upstream BPO offers both business-to-business (B2B) and business-to-consumer (B2C) telemarketing services. Our expertise and experience, coupled with our commitment to customer service and continuous monitoring and quality control of our agents, have helped our blue-chip clients, SMEs and start-ups to achieve outstanding lead generation results in a relatively short period of time.

24/7 Technical Support Services

Global Reach and Scale​

  • 1500 + associates
  • Reaching customers s to 18 countries
  • 24 languages supported from multiple locations

Upstream BPO offers both business-to-business (B2B) and business-to-consumer (B2C) telemarketing services. Our expertise and experience, coupled with our commitment to customer service and continuous monitoring and quality control of our agents, have helped our blue-chip clients, SMEs and start-ups to achieve outstanding lead generation results in a relatively short period of time.

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>72%

 Success rate

With vast years of experience across sectors, we leverage leading practices across many customer services solutions to help our clients accelerate business innovation.

DEEP EXPERIENCE

Outcomes matters

Upstream BPO consistently delivers meaningful business outcomes and orchestrates exceptional experiences for our clients. Our ability to scale rapidly and provide tailored, industry-specific solutions across functions and geographies has enabled us to drive significant ROI for our clients through the years

DEEP EXPERIENCE

Outcomes matter

Upstream BPO consistently delivers meaningful business outcomes and orchestrates exceptional experiences for our clients. Our ability to scale rapidly and provide tailored, industry-specific solutions across functions and geographies has enabled us to drive significant ROI for our clients through the years